Privacy Policy
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Introduction
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AH-CHOO! Indoor Air Quality respects your privacy. This privacy policy explains how we collect, use, and protect your personal information when you request a free inspection, schedule a service, or interact with our website.
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Information We Collect
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When you request a free air duct cleaning or mold remediation inspection, we collect the following information:
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- Name: To identify you and personalize your service experience
- Phone Number: To schedule your appointment and follow up regarding your service
- Email Address: To send confirmation details and service updates
- Service Address: To determine service area eligibility and route planning
- Service Type Requested: Air duct cleaning, mold remediation, or both
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How We Use Your Information
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We use your personal information exclusively for scheduling and delivering our services. Specifically:
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- Confirming your free inspection appointment
- Communicating service details, timing, and follow-up information
- Sending appointment reminders
- Providing quotes and service estimates
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We do not use your information for marketing emails, newsletters, or promotional content unless you explicitly opt in.
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Data Protection & Security
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Your personal information is protected by industry-standard security measures. We do not sell, rent, or share your data with third parties. Your phone number and email are used only by AH-CHOO! Indoor Air Quality staff for scheduling and service communication.
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Cookies & Website Analytics
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Our website uses basic analytics cookies to understand how visitors use our site. These cookies help us improve your experience and website performance. Cookies do not capture personal information; they track general usage patterns only.
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Third-Party Services
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We use secure booking and scheduling software to manage appointments. This platform complies with data privacy standards and does not share your information beyond our business operations.
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Your Rights
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You have the right to:
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- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your information (subject to legal record retention requirements)
- Opt out of future communications
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To exercise these rights, contact us at 832-921-1252 or email us directly.
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SMS/Text Messaging Privacy
If you affirmatively opt in to receive text messages from AH-CHOO! Indoor Air Quality Specialists, we use your mobile phone number and SMS consent information only to provide booking confirmations, appointment scheduling, rescheduling, cancellation, reminder, estimate, and service-related communications connected to your existing inquiry or booking.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
We may share information with service providers that support delivery of our communications solely as necessary to provide those services, and not for their own marketing or promotional purposes. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for help. SMS consent is not a condition of purchase.
Privacy Policy Updates
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AH-CHOO! Indoor Air Quality may update this privacy policy periodically. We will notify you of material changes by updating the policy on this page.
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Contact Us
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If you have questions about this privacy policy or your personal information, please contact us:
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Phone: 832-921-1252
Service Area: Houston TX, Austin TX, and Louisiana service territories
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Your trust is important to us. We’re committed to protecting your privacy.